Air Travel Customer Service Consultant Italian speaker (m/f) - Low price guarantee on tours and activities worldwide with a 24 hour cancellation policy

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Air Travel Customer Service Consultant Italian speaker (m/f)
LufthansaCustomer Service, Foreign LanguageFull TimeBrnoCzech Republic

Hello, We are Lufthansa InTouch!

Want to make someone’s day, every day? Join us!


Being part of our international team of travel consultants will put you in touch with the fast moving world of (air) travel and you can explore the world at discounted rates.


To be best at being in touch is what we strive for.

Lufthansa InTouch – Get in touch with Silviu … in Brno


Welcome aboard!         

Our skilled global teams of airline professionals ensure the highest quality of service for our passengers.

This includes but it is not limited to:

  • General flight reservations and direct sales
  • Information about our products and services
  • Passenger check-in assistance
  • Managing accounts for Lufthansa frequent flyers (Miles & More)
  • Support Travel Agencies


Your profile

What do we look for in a candidate?

  • Excellent written and verbal communication skills in both Italian and English
  • Positive and ‘can do’ attitude
  • Eagerness to help our customers
  • Team orientation and adaptability to dynamic working environment
  • Advanced PC user
  • Willingness to work Mon – Sun shift patterns (attractive compensation rates)

We are proud to offer:

  • Amazing flight privileges – travel for massive flight discounts! (for you and your immediate family/friends, including Hotel/Car Hire/etc. discounts)
  • Great teams and amazing people on boardJ
  • Professional in-house training and learning opportunities
  • Monthly bonuses, unlimited contract
  • Lunch vouchers, Flexible benefits scheme (contribution to leisure time activities)
  • Extensive visa support and relocation package (accommodation, travel costs)
  • Cozy offices in the heart of Brno – Spielberk office Centrum

And above all, unique team spirit and culture: we are the best at being In Touch!

We are driven to be best. We at Lufthansa InTouch contentiously upskill and train our colleagues; boost their product knowhow and make them becoming confident in all aspects of services for air travellers.

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