Community (Social Media) Manager

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Community (Social Media) Manager
LiliumMarketingFull TimeMunichGermany

The Role:

In this position you will be reporting directly to our the head of communication and will be responsible for the set-up of Lilium’s social media presence.

Lilium welcomes people from all over the world. We are a multinational company and happy to support our new top talents with relocation. We have helped our new hires to meet their Visa criteria and successfully settle in Munich.

Strategy, Ambition, Purpose

  • Setting and implementing social media and communication campaigns to align with brand direction, commercial marketing planning, corporate communication and employer branding strategies strategy
  • Providing engaging copy, image and video content for social media accounts
  • Responding to comments and customer queries in a timely manner
  • Inspire action .. don’t just inform

Your Day to Day Specifics/ Responsibilities:

  • Set and implement social media and communication campaigns to align with marketing strategies
  • Provide engaging text, image and video content for social media accounts
  • Respond to comments and customer queries in a timely manner
  • Monitor and report on feedback and online reviews
  • Organize and participate in events to build community and boost brand awareness
  • Coordinate with Marketing, PR and Communications teams to ensure brand consistency
  • Liaise with Development and Sales departments to stay updated on new products and features
  • Build relationships with customers, potential customers, industry professionals and journalists
  • Stay up-to-date with digital technology trends

Your profile:

  • Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.
  • Min of 5+ years of professional, experience in community management, PR or social media management ideally for international brand and companies. Start up or technology background is a plus
  • Strong motivation to help build our brand presence and shape your organisation, structures and processes
  • High level of self-reliance with the ability to work in a team, as well as autonomous
  • Target-oriented, driven workstyle with creative problem solving skills required
  • Fluent English and German language skills are essential. Any other language would be beneficial
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lilium.comboards.greenhouse.io/lilium/jobs/1588345
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